Proces- en projectmanager
-

Zuidoostbeemster
| 52 jaar
| Man
Momenteel werkzaam als
-
-
ITIL Project Manager
bij
-
-
IT & Process Manager
bij
In het kort
- - 21 jaar relevante ervaring
- - Per direct beschikbaar
- - In bezit van een VAR
Samenvatting

Werkervaring
ITIL Project Manager


IT & Process Manager


Process Manager


Risk Management


Risk Management Consultant


Service Quality Assurance


Oracle Grid Migration - Project Manager


Service Delivery Management SPOC


Global Incident & Problem Manager


Regional Incident Manager - EMEA


Incident Controller - International Help Desk


Incident Control task force - International Help D


Cursussen
Opleiding




















Skill matrix
Beginner | Basis | Gevorderd | Specialist | Expert | |
Analysis |
Gevorderd | ||||
Banking |
Gevorderd | ||||
Big Data |
Basis | ||||
BPM |
Basis | ||||
Business Analysis |
Basis | ||||
Business Objects |
Basis | ||||
Change Management |
Gevorderd | ||||
Complaint Management |
Specialist | ||||
Customer Escalation Management |
Specialist | ||||
Customer Service |
Specialist | ||||
Data Mining |
Beginner | ||||
Fluent in written and spoken Dutch |
Expert | ||||
Fluent in written and spoken English |
Expert | ||||
Governance |
Specialist | ||||
IBM SPSS |
Gevorderd | ||||
Incident Management |
Expert | ||||
Infrastructure |
Gevorderd | ||||
IT Management |
Gevorderd | ||||
IT Outsourcing |
Gevorderd | ||||
IT Service Management |
Specialist | ||||
ITIL |
Gevorderd | ||||
ITIL Certified |
Specialist | ||||
Lean Six Sigma |
Specialist | ||||
Management |
Specialist | ||||
Microsoft Excel |
Expert | ||||
Microsoft Office |
Expert | ||||
Microsoft Project |
Specialist | ||||
Microsoft Word |
Specialist | ||||
Outsourcing |
Specialist | ||||
PowerPoint |
Specialist | ||||
PRINCE2 |
Gevorderd | ||||
Problem Management |
Expert | ||||
Problem Solving |
Specialist | ||||
Process Improvement |
Specialist | ||||
Process Management |
Expert | ||||
Project Delivery |
Specialist | ||||
Project Management |
Specialist | ||||
Project Planning |
Specialist | ||||
Release Management |
Specialist | ||||
Risk Management |
Basis | ||||
Root Cause Problem Solving |
Specialist | ||||
Service Delivery |
Expert | ||||
Service Desk |
Expert | ||||
Service Management |
Expert | ||||
SLA |
Expert | ||||
Strategic Planning |
Gevorderd |
meer skills:
Efficent
Talen
Dutch moedertaal
English moedertaal
German basis
Certificaten

